A new video collaboration between the Heat Pump KEYMARK Secretariat and UL Solutions offers a behind-the-scenes look at how heat pumps obtain the Heat Pump KEYMARK. Titled “Strengthening certification through collaboration: Heat Pump KEYMARK x UL Solutions” This short film is the result of a collaboration between the Heat Pump KEYMARK Secretariat and UL Solutions, an empowered Certification Body and recognised Testing Laboratory within the scheme.
Filmed at UL Solutions’ facilities near Milan, the video offers viewers a unique look at the journey a heat pump takes on its way to certification. Through interviews with experts from the Heat Pump KEYMARK Secretariat and UL Solutions, the film explores how certification bodies, testing laboratories and the scheme secretariat work together to ensure the reliability, transparency and credibility of the certification process.
The video features insights from key stakeholders including Leopoldo Micò, Certification Director at the European Heat Pump Association (EHPA), alongside UL Solutions representatives Francesco Nanini, Business Development Specialist and Samuele Belli, Laboratory Supervisor. Together, they explain the roles that certification bodies and testing laboratories play in verifying the performance, safety and quality of heat pumps.
From the application process for manufacturers to the detailed laboratory testing procedures, the video highlights how independent third-party testing underpins one of Europe’s most trusted voluntary certification marks for heat pumps.
The Heat Pump KEYMARK is a voluntary European certification mark that verifies compliance with high standards of performance, efficiency and quality through impartial testing and assessment. Owned by European Committee for Standardization (CEN) and coordinated by EHPA, the scheme provides a harmonised certificate recognised across multiple European markets.
“Through this collaboration with UL Solutions, we wanted to show the people, expertise and rigorous testing procedures that stand behind the Heat Pump KEYMARK label,” said Leopoldo Micò. “Certification is not just a label, it is a collaborative process involving independent experts committed to ensuring transparency, reliability and trust in heat pump technologies.”
UL Solutions joined the scheme as an empowered Certification Body in 2024 and further strengthened its involvement in 2025 with the recognition of its HVAC performance laboratory as a Heat Pump KEYMARK testing facility.
For more information about the Heat Pump KEYMARK certification scheme and how to apply, visit the website or contact the Heat Pump KEYMARK Secretariat at keymark@ehpa.org.
