Terms & conditions
1. Introduction
These Terms and Conditions govern your use of the services, platforms, and websites operated by the European Heat Pump Association (EHPA), including its main website and any project-specific websites managed under European Union (EU) funded initiatives. By accessing or using our services, you agree to be bound by these Terms.
2. About us
We are European Heat Pump Association (EHPA), an AISBL registered under Belgian law. Our registered office is at Avenue de Cortenbergh 120, 1000 Brussels, Belgium, and you can contact us at info@ehpa.org.
3. Scope of application
These Terms apply to all users of our services, including members, partners, website visitors, and individuals engaging with us through EU-funded project websites.
4. Access and use of services
You agree to use our websites and services only for lawful purposes and in a manner that does not infringe the rights or restrict the use of the services by others. Access to certain features may require membership or registration.
5. Membership and accounts
Members and registered users are responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account. We reserve the right to suspend or terminate accounts if misuse is detected.
6. Intellectual property
All content on our websites, including texts, logos, graphics, and other materials, is the intellectual property of the EHPA or its licensors and may not be reproduced or used without prior written permission.
7. Data protection and privacy
We process your personal data in accordance with our Privacy Policy and applicable data protection laws. For project-specific websites, different privacy notices may apply depending on our role (data controller or processor).
8. EU projects and project websites
As part of our involvement in EU-funded projects, we may manage separate websites or digital platforms. These project websites may be subject to additional terms or privacy policies, which will be clearly indicated on those websites. Where we act as a data processor, we comply strictly with the instructions of the project coordinator or data controller.
9. Liability
We strive to ensure the accuracy and availability of our content and services. However, we are not liable for:
• Inaccuracies or errors in the information provided
• Temporary unavailability of the website or services
• Any damages resulting from the use or inability to use the website
10. Third-party links
Our websites may contain links to external websites. We are not responsible for the content or practices of these third parties.
11. Modifications
We may update these Terms and Conditions from time to time. Any changes will be effective upon publication on our website. Continued use of our services indicates acceptance of the updated Terms.
12. Governing law and jurisdiction
These Terms are governed by Belgian law. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of Brussels, Belgium.
13. Contact us
For questions about these Terms and Conditions, please contact us at info@ehpa.org or write to us at European Heat Pump Association (EHPA), Avenue de Cortenbergh 120, 1000 Brussels, Belgium.